Since Roy Herridge QPM formed Surelock over 25 years ago, we have never been the type of company that accepts an assignment, gets it done and takes the money. We like to form a personal relationship with our clients, both private and corporate, keeping in touch and making sure they are happy. That is what builds up a close bond, most of our work was by recommendation and word of mouth.
At the beginning Roy used to accept work, particularly from individual clients, having achieved the objective, he never invoiced as he felt sorry for the them. Obviously, you cannot run a company like that nowadays, as bills need to be paid.
That is why client testimonials are so important for us, they give the team a pat on the back and keeps everyone happy.
In all the years we have only had two bad reviews, and these were proved to be malicious, since then we receive many 5-star reviews, here are just a few: –
“Ron Harrison and his team took instructions from my daughter, who was about to be defrauded of a huge amount of money. Ron saw through the deception and advised my daughter, saving her money, tears and humiliation.”
Steve Gaskin – Crime Expert, crime consultant both TV and Radio, former Senior Scotland Yard Detective
“Ron and Dave cannot be enough help. Their expertise and swift, efficient action makes them a pleasure to work with and you see instant results from their work. I only wish I had this company on speed dial years prior to using them. Would highly recommend”.
Eleanor Tomlinson – famous traditional artist and illustrator
“Ron, yourself and Roy can and should be truly proud of what you built together. In our many years of working together you’ve both been the epitome of professional, courteous but unflappably effective. Best wishes to you both.”
Steve Corcoran – CEO and Legend in the Construction & Tool Hire Industry
“Ron and his team provide anti-counterfeiting services for our clients, helping to identify and remove infringing products from the market. They are thorough, know how to work through the details and communicate, and, most importantly, take decisive action to protect your business. Ron is a pleasure to work with and I would thoroughly recommend his services.”
Teri Niadna – Managing Director, Brandgenuity
Following a successful operation with PIPCU and seizure of £200 million of counterfeits, a pat on the back makes our work so much more worthwhile – “Thanks to our amazing team of investigators Surelock Investigators and Security Consultants led by Ron Harrison and their continued efforts to protect our brands.”
From the Head of Brand Protection at LVMH
“Sometimes in life things happen which one is unable to manage without the assistance of professionals. In my case the service I received from Surelock was extremely helpful. I am very impressed and grateful to the inspectors for their expert advice and support, and definitely made the right decision in seeking Surelock services. I would like to express my gratitude to all involved and if ever needed help again I would not hesitate to contact them.”
From a Grateful Client
“I have known Ron and the team at Surelock for well over 10 years. Ron represents many well-known international brands. He has extensive experience and in-depth knowledge in the world of brand protection / anti-counterfeiting, and is very results-focused in his work. Ron is professional, trustworthy and always a pleasure to deal with”.
Experienced IP lawyer
“I have worked with Ron and Surelock for several years in my role as MD of Bravado – the world’s largest music merchandise company. Not just is he efficient and professional but he is very driven and is a real achiever delivering consistently good results. Ron is also a top guy and a pleasure to work with”.
Managing Director Bravado International Group
“We have worked with Ronald and his company for several years now and have a fantastic working relationship with him. Always very professional and expects the highest of standards for all his work. Ronald Harrison’s experience and knowledge within this sector seems to be limitless and this knowledge, especially for the laws and legislation within the investigatory field, gives each and every one of his clients 110% reassurance with their tasks. We look forward to many more years working closely with him”.
Director of Security Company
“Surelock are always our first port of call on any asset management issues. They have always been highly professional and very effective whenever we have instructed them. Clients to whom we have recommended them say the same. Ron Harrison is a pleasure to work with and exceptionally knowledgeable in his field”.
Specialist employment Lawyer
“Facing a somewhat complicated situation that required a pragmatic approach at the same time as extreme sensitivity, I was very grateful to have access to Ronald’s experience. His integrity is absolutely unquestionable, and I do not hesitate to recommend him to anyone requiring a significant level of very practical experience in an unusual field, along with an intelligent application of his extensive knowledge”.
In-House consultant to overseas Royal Family
“Ronald’s work is that of a true professional, detailing every step of his operation. He is trustworthy, reliable and is an absolute pleasure to work with. I would highly recommend Ronald for his services at hand”.
Head of Licensing for Famous US celebrity
“We have worked with Ronald Harrison of Surelock on a big project. It was a great pleasure to work with him. He proved to be very serious about his work and attentive towards the people he works with. He uses a collaborative approach in trying to solve any issue arising throughout the project and always is fair, honest and transparent. It would be an honour to have the chance to work with Ronald again and I would recommend him for any other partnership without any hesitation”.
Director of Investigation in Azerbaijan
“Ron and I met 35 years ago when he was with Scotland Yard and I was with the FBI. We have remained friends since we met and have been doing private investigations together since we both retired. He is a true professional and an excellent investigator”.
Former Senior FBI Agent and US Private Investigator
“Couldn’t have asked for a better PI. Ron is incredibly responsive, professional, and offered great advice. The service he conducted was done with impeccable timing, and should you be looking for a locating service, I would personally recommend this company”.
Private client, member of the public
